Last Modified: 18th November 2024
At B2B Serv, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.
By using our website or services, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our website.
1. Information We Collect
We collect personal information that you provide to us when you register on our website, make a purchase, subscribe to our newsletter, or fill out a form. The types of information we collect may include:
- Personal Identification Information: Name, email address, mailing address, phone number, and payment information (e.g., credit card details).
- Account Information: Username, password, and other details necessary for creating an account.
- Transaction Data: Payment details, billing address, and transaction history.
- Usage Data: Information about how you use our website, such as IP addresses, browser types, device information, and browsing behavior.
You may visit our site anonymously, but certain features (such as ordering or creating an account) require you to provide this personal information.
2. How We Use Your Information ?
We use the information we collect from you for the following purposes:
- To personalize your experience: Your information helps us better respond to your individual needs.
- To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To process transactions: Your information is used to process and fulfill your orders or transactions.
- To improve customer service: We use your information to more effectively respond to your customer service requests and support needs.
- To send periodic emails: The email address you provide may be used to send you information and updates related to your order, as well as occasional company news, updates, and related product/service information. You can unsubscribe at any time.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
- Secure Server: We use secure servers to process your sensitive data, such as credit card information, using Secure Socket Layer (SSL) encryption technology.
- Data Encryption: All sensitive information is encrypted into our Payment Gateway Provider’s database, accessible only to those with special access rights to such systems.
- Data Retention: After a transaction, your private information (such as credit card numbers or financial data) will not be stored on our servers.
While we take reasonable measures to protect your information, please note that no security system is completely infallible. We cannot guarantee the absolute security of your data.
4. Cookies and Tracking Technologies
We use cookies (small text files placed on your device) to enhance your user experience. Cookies help us remember and process items in your shopping cart, understand your preferences, track site interactions, and provide targeted advertising. You can manage cookie preferences through your browser settings. If you choose to disable cookies, some features of our website may not function properly.
Types of Cookies We Use:
- Essential Cookies: Necessary for basic website functions, such as navigation and accessing secure areas.
- Analytical Cookies: Help us analyze how users interact with our site, so we can improve user experience.
- Advertising Cookies: Track your preferences for advertising purposes. You can opt-out of targeted ads by visiting the relevant ad network's opt-out page.
We may also use third-party services like Google Analytics to help us analyze website traffic. These third parties do not have access to your personally identifiable information.
5. Do We Share Your Information?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. However, we may share information in the following cases:
- Third-Party Service Providers: We may share your data with trusted third parties who help us operate our website, conduct our business, or provide services to you (e.g., payment processors, email providers). These parties are required to maintain the confidentiality of your information.
- Legal Requirements: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or investigate fraud or other violations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
6. Third-Party Links
Occasionally, we may include links to third-party products or services on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content or activities of these linked sites. We encourage you to review the privacy policies of those third-party sites before providing any personal information.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data, including:
- Access and Correction: You have the right to access the personal information we hold about you and request corrections if necessary.
- Data Deletion: You may request the deletion of your personal data, subject to certain exceptions (e.g., if the data is required for legal purposes).
- Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by clicking the unsubscribe link at the bottom of any promotional email or by contacting us directly.
- Data Portability: You may request a copy of your data in a structured, commonly used format for transfer to another service provider.
If you are located in the European Union (EU) or California (USA), you may also have additional rights under the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA).
8. International Data Transfers
We may transfer your personal data to countries outside of your home country. If you are located in the EU or other regions with data protection laws, we will ensure that your personal data is adequately protected in accordance with applicable laws, such as through Standard Contractual Clauses (SCCs).
9. Children's Privacy
Our website and services are not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under the applicable age, we will take immediate steps to delete that information.
10. Online Privacy Policy Only
This Privacy Policy applies only to information collected through our website and does not apply to information collected offline or through third-party sites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Modified” date at the top will be updated. If we make significant changes, we will notify you through email or by posting a notice on our website.
Please review this policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at: support@b2bserv.com
By using our site, you consent to this Privacy Policy.